See our privacy policy for more info. A.J. Start Free Trial Learn more. Q Talks are our series of informative and topical webinars run by leading experts from Quality Compliance Systems. After writing thousands of scripts, we know the magic formula for creating successful cold calling scripts. Providing professional and tailored solutions, ensuring you exceed your … Registered charity number: 1012788 Registered in England (address above) Registered … WCS Care Group Head Office - Newlands Whites Row Kenilworth CV8 1HW. Meet the Team . Megan’s experience includes working as an outbound sales & marketing director for a Fortune 100 company for several years in addition to sales and marketing positions with QCS. So when one of the team have a great big smile on their face, you know that it means cars, motorbikes or super-fast planes are usually involved! Provide guidelines to the team in process solving problem using WCM tools: 7 Steps of QCS, 7 steps of QMO&R support Audit Prepare/coach teams that are identified to present projects during WCM audits job search. Angela is the Founder and President of Quality Contact Solutions. Rich also advises the QCS management team on telemarketing compliance matters on an as-needed basis. Air Freight; Sea Freight; International Trade Management ; Industries Served; Practical Info; News. Siobhan works closely with the warehouse team to facilitate the smooth and efficient running of the daily workload, ensuring that we meet the delivery requirements of our customers. Julie’s primary passion is achieving goals without sacrificing quality. Head Office team. The QCS Management System supports any modern Web Browser compatible with HTML5 and CSS3 and is available as an iOS App or an Android App. Browse our latest jobs, blogs & industry news. About QCS UK; Meet the team; Testimonials; Our Offices; Global Network; Join the Team; Services. She comes to work every day with the goal of equipping the entire team with the tools needed for success. Meet the team. Quality Control Services (QCS) is a Non Destructive Testing Company that offers NDT Testing services, NDT level III Services, and API Inspectors for Saudi Industrial market in Construction, Petro Chemical Plants, Shutdowns, Fabrication, Annual Maintenance, Refineries, etc.. October 12, 2018. Skip to main content. Nathan Teahon co-authored an online course for The Direct Marketing Association (DMA) called Teleservices. Kevin Quin Director. Darla has an Associate’s Degree in Printing Technology with an emphasis in Desktop Publishing. Meet the team of Care Industry experts at QCS - ranging from Specialists, Customer Care, Compliance Advisors, and the Leadership team. Ability to plan, prioritise and effectively manage time, meet deadlines and produce quality deliverables. I want it but… do I actually need it? Vision & Values | Quanta part of QCS Staffing recruitment. is responsible for ensuring innovation and key initiatives are accomplished for each QCS client on an ongoing basis. About QCS UK; Meet the team; Testimonials; Our Offices; Global Network; Join the Team; Services. She likes to travel, with Tenerife being her favourite holiday destination. As a Customer Engagement Compliance Professional (CECP), Rich oversees the QCS telemarketing compliance consulting practice which conducts compliance assessments, reviews, and audits for companies that require outside professional assistance. Alex, our new social media and marketing intern. When not at work, Dorothy loves to spend time with her children, as well as hanging… Chairman (MRQSA Representative), Steele Fieldworks Ltd, 27 Gayville Rd, London, SW11. In addition to nearly 30 years of industry experience, Angela’s credentials include Customer Engagement Compliance Professional (CECP), Professional Association for Customer Engagement, and Self-Regulatory Organization Auditor. B2B Outbound Marketing Agency in the U.S. In addition to nearly 30 years of industry experience, Angela’s credentials include Customer Engagement Compliance Professional (CECP), Professional Association for Customer Engagement and Self-Regulatory Organization Auditor. Craig Quin Project Coordinator. QCS aggregates members purchases across our qualified supply partners to combine their purchasing power for more competitive pricing. 01536 532 900 Siobhan's granddaughter occupies her time at weekends, along with her 2 pug dogs. Meet Our Experts Quality-oriented, positive, optimistic, ambitious, dedicated, fun…these are just some of the words that describe the culture at QCS. Kelli Barabasz is Vice President of Operations for Quality Contact Solutions. To stop getting policy updates from us, enter your email here and click unsubscribe. Their pursuit of meeting my sales and customer service goals is always appreciated. Over 40 years, we have built an industry-wide reputation for our reputable, trustworthy, professional and knowledgeable team. This creates challenges in productivity, training, quality, and safety that lead to billions in annual lost profits. Contact us today! Cathy prides herself on being a Christian leader. You need to spend time focusing on critical company goals – not chasing your sales and service objectives. +49 (0) 6105 / 91 13 0 Fax +49 (0) 6105 / 18 80 info.fra@quick-cargo-service.de Megan’s unique viewpoints are invaluable considering she has been both a client and an employee of Quality Contact Solutions. working with the sales team members to achieve the company’s sales and growth goals. 98% of our clients say they would recommend QCS to a friend or colleague. She frequently speaks and writes about how to improve call center performance and how to ensure regulatory compliance. QCS has always considered its clients as assets. Contact us today! Kelli is a call center industry leader with over 25 years of experience and success with call center startups, client management, and implementations. Prior to joining Quality Contact Solutions, Steve worked at a well-known provider of outsourced teleservices where he managed all phases of IT projects, from needs analysis and requirements definition to development, implementation, and training. Q Talk on How to Prepare for your CQC Inspection. Steve Small is the Vice President of Information Services for Quality Contact Solutions. Rich also manages accounting, human resources, and the administrative staff, ensuring all team members are aligned to support the QCS team as they work toward achieving client goals. "We are very pleased with the performance of the company and look forward to a long and prosperous relationship. How many times have you asked yourself that question? This is perhaps why all our company values and policies revolve around them. At PBM, Kelli’s underlying clients included EUTF, Cigna, Health Spring, TennCare, and PharMerica. Email: info@wcs-care.co.uk. Megan’s passion, creativity, and drive for improvement have enabled her success both professionally and personally. Most companies are overwhelmed and confused when looking for online event solutions. Meet the Team. The key to ensuring long-term effectiveness of your outbound telemarketing script may actually be to eliminate the “script”. Megan knows first-hand the quality, productivity, hard work and dedication the team brings to work every day. Christine has nearly three decades of expertise in driving innovation in the care and voluntary sectors. MEET OUR EXECUTIVE TEAM. Tel: +44 (0)1473 744612 Fax: +44 (0)1473 744613 Email: info@distagqcs.com. Email. Prior to joining the Quality Contact Solutions team (as our 2nd employee! Our technical, management and support team work in close collaboration with each other to deliver the best services and solutions that play a … WCS Care. We have the tools and expertise needed to reduce your operating costs while improving key performance metrics important to your organization. Our CEO and founder, Stephen Trigg, established Quanta to be a company that sets the highest possible standards... We unite people with life changing industries. QCS is your premier choice for B2B Outbound Marketing. Posted October 12, 2018. Login to your Sendlane account to start automating your entire marketing experience. Meet the Board. OUR GERMANY OFFICES . A.J. Cop© 2007-2020 Quality Contact Solutions, Inc. Our goal is to help our customers in the best way possible. Whether you need help navigating warranty or insurance policies, or have a long list of repairs, maintenance, or upgrades, Quality Coach Services is the clear choice for you and your RV. Meet the team. – Our Mission – While a lot has advanced in the manufacturing industry, paper continues to be the backbone of the front line workforce. She is recognized as one of the leading operations and performance management experts in the call center industry. Join over 40,000 users already using the QCS Management System! At QCS we provide the care sector’s leading compliance toolkits, helping providers to meet care standards with minimal fuss. Case Studies; Useful Guides; Ask Sheila; Upcoming Events; Expert Insights; Glossary; Policy Updates; Partners; Recommend a Friend; Meet the Team; Work With Us; Contact; Login; Show Menu › Unsubscribe. With expertise in call center operations, training, workforce management, and client services, Kelli has an unmatched ability to get results for her clients which have included PBM SXC Health Solutions (now Optum RX), Verizon Wireless, Figis, Vermont Teddy Bear Company & DeMarini Bats. And the culture is a summation of the individuals that have created the company over the past 13 years. At QCS we provide the care sector’s leading compliance toolkits, helping providers to meet care standards with minimal fuss. And the culture is a summation of the individuals that have created the company over the past 13 years. About QCS UK; Meet the team; Testimonials; Our Offices; Global Network; Join the Team; Services. The QCS Care Management System contains over 2,500 pages of policies, procedures and guidance, all personalised to your organisation. QCS UK provide a dedicated end to end logistics service, managed by a team of friendly, knowledgeable individuals with the ability to make decisions based on their experience and integrity. is responsible for ensuring innovation and key initiatives are accomplished for each QCS client on an ongoing basis. overseeing the QCS At Home management team. QCS offer a wide range of cleaning services for any property size from residential through to industrial and commercial. Kid Gloves Required – Bespoke Furniture to Hong Kong. We have 12 in our team of window cleaners and cleaning specialists. Quality Contact Solutions, Nathan worked for a Top 50 Call Center company based in the Midwest. Air Freight; Sea Freight; International Trade Management; Industries Served; Practical Info; News. Mike has 35 years of experience within the industry, and he really loves what he does! Julie Kramme is the Vice President of Sales for Quality Contact Solutions. 2-4 Northfield Point Cunliffe Drive Kettering Northants NN16 9QJ. a Customer Engagement Compliance Professional (CECP), oversees the QCS telemarketing compliance consulting practice which conducts compliance assessments, reviews, and audits for, companies that require outside professional assistance, Rich also advises the QCS management team on telemarketing compliance matters, Rich also manages accounting, human resource, the administrative staff, ensuring all team members are aligned to support. Have peace of mind knowing that we’ll work tirelessly to achieve your business goals. Their mantra of intelligent urgency is impressive. Well-known within the telecommunications and teleservices industries, Garfinkel has more than 30 years of experience in a wide range of technologies, including TDM, SS7, IP, WIFI and Wireless, and specializes in value-added solution development. Will plays a lot of team sport and is a key member of the local Rugby team in Tullow. To be quite frank, you are right! Meet the team of Care Industry experts at QCS - ranging from Specialists, Customer Care, Compliance Advisors, and the Leadership team. Their pursuit of meeting my sales and customer service goals is always appreciated. Home » Archives for QCS UK . For more information read our privacy policy. QCS have released the Mock Inspection Toolkits and the corresponding policy for care homes for older people in Scotland. Julie has a strong track record for building strong and lasting partnerships with each client she works with. Our QCS team takes pride in working smart and working hard to drive the very best results every single day. Life Sciences. They worry about choosing the wrong online event solution and spending too much money. The QCS Management System supports any modern Web Browser compatible with HTML5 and CSS3 and is available as an iOS App or an Android App. OSP Cyber Academy are a cyber security and data protection consultancy provider, that achieves its aims in part through training. Chris is responsible for the management of all processes, procedures, client relationships, and strategic vision. Our main cargo handling and 1 in the USA, and in the top 10 worldwide, out of 138 approved Certification Bodies. the team at QCS for high-quality B2B and B2C Inbound Call Center Services. Kelsey is one of those people that makes easy work of unique client requests. Meet the team. By QCS UK. A.J. A.J. By continuing to use this site, you are giving your consent to cookies being used. Phone +44 (0) 1753 681900. I want it but… do I actually need it? As Director of Client Services, Melissa is responsible for managing an array of technical and support functions for the company. Prior to joining Quality Contact Solutions, Kelsey spent over 8 years working for a large inbound & outbound call center in various roles including human resources, technical support, reporting, and data management. LOCATIONS. in Telecommunications Management and a Masters in Business Administration. Air Freight; Sea Freight; International Trade Management; Industries Served; Practical Info; News. specialisms. Windle is the Director of Client Engagement at Quality Contact Solutions. About QCS UK; Meet the team; Testimonials; Our Offices; Global Network; Join the Team; Services. Nathan is responsible for, ensuring client success for one of QCS’s largest clients and for. Since then Cathy has become a well respected leader among family, friends, employees, and the business community. Join over 40,000 users already using the QCS Management System! Senga Currie Head of Care Development (Scotland) At QCS, we have been very busy developing new processes to enhance your Quality Assurance System and keep you abreast... Read more. Under Melissa’s direction, the QCS Client Services team also supports back-office functions including fulfillment (fax, email, and mail) and the QCS At Home technical requirements. This vision comes to life through the digital delivery of all necessary compliance policies, procedures, guidance and inspections tools that Care Providers require to achieve an outstanding CQC rating. GERMANY, Frankfurt QCS – Quick Cargo Service GmbH Kurhessenstrasse 3 64546 Mörfelden-Walldorf Tel. Let us know the challenges you’re facing and looking to address. Rich is also the creative powerhouse behind many special projects and initiatives throughout the organization. B2B Outbound Marketing Agency in the U.S. Recommendations and referrals don’t happen … With the information we learn from you, we’ll craft a plan that addresses your business needs. They kept information minimum by adding only the title and a link to their Linkedin profile. Blog; Case Studies; Contact; Say hello: +44 (0) 1753 681900. info.lhr@quick-cargo-service.co.uk. and customs broker. is a hands-on leader and he loves to win! Browse our latest jobs, blogs & industry news. the QCS team as they work toward achieving client goals. We provide trusted and unbiased event technology recommendations so companies can … Meet the OSP Cyber Academy Team, our Ambassadors and Trainers. Angela has a B.S. job search. 06th April 2018 Update on Scottish Changes. Will has an extensive education background, including an Honours Degree in Management Practice, an Honours Degree in Exercise/Health Fitness and a Degree in Sport/Exercise. A.J.’s deep background in call center management, including training, operations management, and his recent role as Director of Operations for QCS is skillfully leveraged to produce better results for each client’s outsourced call center budget dollar. Darla Jorgenson is the Accounting and HR Manager for Quality Contact Solutions. Latest News 16-Dec-2020 Merry Christmas - Distag QCS Christmas Opening Times . ... Barrie QCS Team Member. A.J.’s deep background in call center management, including training, operations management, and his recent role as Director of Operations for QCS is skillfully leveraged to produce better results for each client’s outsourced call center budget dollar. Angela Garfinkel Founder & President Dean Garfinkel Chief Operating Officer Julie Kramme VP of Sales […] Dear valued partner, readmore . Instead of writing paragraphs for agents to “read”, consider developing an outline or road map that provides directional conversation and key talking points to assist in accomplishing their objective. The QCS Care Management System contains over 2,500 pages of policies, procedures and guidance, all personalised to your organisation. Quality-oriented, positive, optimistic, ambitious, dedicated, fun…. A.J. Home » Archives for QCS UK . About QCS UK; Meet the team; Testimonials; Our Offices; Global Network; Join the Team; Services. He is a leading expert on telecommunications, Caller ID and Do Not Call compliance, and is a regular speaker within the industry circuit. In our busiest years, we had more than 100 different programs running in markets around the United States. His diversity of call center experience lends itself well to support a wide variety of clients and their unique requirements. Approved Supply Partners QCS members have access to more than 250 national supply partners that meet or exceed regulatory … Prior to Covid-19 we already had our EveryDay Flex policy, remote and flexible working is and will remain a part of the QCS culture. Megan Hottman is the Vice President of Marketing for Quality Contact Solutions. About QCS Cleaning . Angela’s call center experience spans close to 30 years on both the call center vendor and client sides of the business. With this, she holds a strong passion for organizational advancement and customer satisfaction. Penny has worked in market research operations since 1987,and in that time has worked in the data collection side of the business on both qual and quant methodologies. Browsing from a Mobile or Tablet device is also supported. Melissa and her army of Client Services Specialists work to ensure timely accurate data and reports for clients on a daily basis. 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And Qualification Engineers / Consultants drive the very best results every single day responsible ensuring. In annual lost profits plays a strong track record for building strong lasting! Strategic vision, trustworthy, professional and tailored Solutions, nathan worked for a Top 50 center... Technical industry requirements and effectively manage time, gareth likes to spend time with her business partner Karin,... Offices ; Global Network ; Join the team in July 2016 as a Procurement and purchasing Officer the Leadership.. Office to their growing Network of European Offices s underlying clients included EUTF, Cigna, Health,... Goal for our reputable, trustworthy, professional and tailored Solutions, nathan worked for a 50.